Privacy Policy – Europe

Effective Date: September/2025

This Privacy Policy governs the information collection and processing practices of the NeuroMeister website (“we”). It describes the types of information collected when you use our website (the “Site”) and how this information is used. This Privacy Policy does not apply to information collected offline, at live events, over the phone, or via postal mail.

By visiting and using the Site, you agree that your use of the Site, and any dispute over privacy, is governed by this Privacy Policy. As the internet evolves, we may update this Privacy Policy in the future; in that case, we will publish the changes on this page and update the Effective Date. Continued use of the Site after such changes implies acceptance of the revised policy.

1. Information Collection and Use

We may collect and store personal information that you voluntarily provide while using the Site, such as:

Name and email address for registration or newsletter subscriptions;

Name, postal address, and payment details during purchases;

Other information you provide when participating in events or interacting with the Site.

We may also automatically collect information generated as you navigate the Site, including:

IP address and internet connection data;

Cookies and similar technologies to enhance navigation, customize content, and measure traffic;

Web beacons (transparent GIFs) to track visits and email opens.

This information may be used to:

Customize Site features;

Display advertising or send communications (email, mail, or other means);

Share with service providers, contractors, or partners strictly for legitimate business purposes.

You have the right to request deletion, correction, or limitation of the use of your personal data, as described below.

2. Google Analytics and Cookies

We use Google Analytics and similar technologies to analyze Site traffic. This may include:

Remarketing with Google Analytics;

Display Network Impression Reporting;

Demographics and Interest Reports.

You may disable cookies in your browser settings or through Google Ads preferences.

3. Facebook

As advertisers on Facebook, we may collect information from interactions with our page and ads. Such information is used in accordance with this Privacy Policy.

4. General Data Protection Regulation (GDPR)

In accordance with the General Data Protection Regulation (GDPR) of the European Union, you have the following rights:

Right of access to your data;

Right to rectify incorrect or incomplete data;

Right to erasure of your data (“right to be forgotten”);

Right to data portability;

Right to restrict or object to the processing of your data.

To exercise these rights, please contact us as described below.

5. Children’s Privacy

This Site is not directed to individuals under the age of 16 (in compliance with the GDPR). We do not knowingly collect personal data from minors. If we become aware that such information has been provided inadvertently, it will be deleted from our records.

6. Data Storage and Security

Your data is stored on secure servers and accessed only by authorized personnel assisting with the operation of the Site and the delivery of communications.

7. Unsubscribing from Emails and Newsletters

Even if we do not plan to send promotional emails or newsletters regularly, we offer users the option to unsubscribe at any time.

If you receive an email from us and wish to stop receiving future communications, simply click the “unsubscribe” link located at the bottom of any email we send.

Alternatively, you may request to be unsubscribed by sending an email directly to:
📧 alivenerf.customers@gmail.com
, with the subject line “Unsubscribe”.

All unsubscribe requests will be processed as quickly as possible, in accordance with applicable data protection laws.

8. Changes to the Policy

This Policy may be updated at any time. Any changes will be posted on this page, with the Effective Date updated accordingly.

9. Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding data privacy and protection, please contact us:

📧 Email: alivenerf.customers@gmail.com